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They closed my ticket and gave me the link to their legal team which sent me to Microsoft. I said if they couldn’t get this issue resolved I would take legal action. I provided them with the transactions of the 7.99 I paid monthly for realms so I could play with my kids but that wasn’t good enough. Microsoft said they couldn’t figure it out.
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Once again on the phone and e-mail train with both Mojang and Microsoft. I no longer had the new gamer tag in the upper left corner. I also noticed that my information was changed. I was able to play the windows edition but not Java. Two weeks ago I tried to log in and it said I needed to repurchase the game. After going back and forth for over a month they said that I as long as J was able to log in and play everything would be fine. I called Microsoft and they said they couldn’t do anything that Mojang would have to fix it. They wouldn’t do anything because I didn’t have the transaction ID from when I bought the game. After I completed it and got the congratulations you have migrated email I emailed Mojang about the problem. I knew that when it asked me to create a new gamer tag that something was wrong. When I was finally able to migrate my account I used the Microsoft account associated with my XBOX thinking that everything would be ok until it wasn’t. When I bought the game I used a yahoo account that wasn’t associated with a Microsoft account at all. Mojang wasn’t very clear in the details of how the migration was going to go. I simply would like to punish them somehow. I also invited police to MS store in London, they took all details and promise to contact me, but nothing happen Since middle of Jan 2022. Suggested to bring this case to the court. I’ve tried to consult the UK consumers right ombudsman but they said since more than a year passed since the purchase the chance is cloth to nothing.
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Thinking about to install such a solution. I admire people who make own Minecraft Launchers like Forge and allow to play without paying.
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So for the 5 months long kids cannot play. Both Mojang and Microsoft refuse to make a refund. Always see the message “something went wrong in the login process”.
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Launcher cannot download the game, if it is successful it cannot login to MS account. In November 2021 both were forced to migrate from Mojang Account to Microsoft account. I’ve bought two licenses for my kins $26 per each from Mojang. Options to sign-in to any of these accounts are provided. Minecraft players who use multiple legacy or Mojang accounts will need to create individual Microsoft Accounts for each of their classic accounts. The entire migration should only take " a couple of minutes" according to Microsoft much of it depends on whether a Microsoft Account is used already or if it has to be created from scratch.
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Gamers receive a free special cave once they have moved the account. Parents may also get better control over the playing activities of their children, provided that they manage their children's Microsoft Accounts.Īll data is migrated and all content and features remain the same, according to Microsoft. Gamers benefit from the move as well, as Microsoft states that its own account system offers advantages such as support for two-factor authentication over the Mojang account system.
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Microsoft claims that millions of Minecraft Java gamers have migrated their accounts to a Microsoft Account already. Starting March 10, 2022, Minecraft can't be played unless a Microsoft Account is used.